Q. What does Aldiazik mean?
Aldiazik is a word made up from the names of three of our much loved pets which have since passed away and crossed the rainbow bridge.
They were Pukka (a black cat), Kaiser (a German Shepherd) and Lucy (a Jack Russell).
These were their proper names, however they also had nicknames: Pukka = Al Mal, Kaiser = Kaiser Diazer and Lucy = Ickle Oo Oo!! Hence Al-Diaz-Ik. Please do not ask why as it is a long, crazy story, especially for Pukka!
Q. How long does it take?
The time spent on each individual dog can vary from half an hour to several hours. This depends on their size, behaviour, condition and type of coat.
Q. Why is it so important for myself to groom my dog at home in between visits to AHH?
As an owner, you are responsible for the health and well-being of your dog.
Grooming your dog does not only make them look good it also:
Aerates the dogs coat and skin and improves blood circulation.
Disperses natural oils evenly throughout the coat giving a glossy shine.
Promotes healthy hair growth.
Helps to remove dead hair, dirt and debris.
Helps to avoid matts or knots from forming.
Gives you the chance to examine your dog for any lumps, bumps, scratches, rashes or parasites that may be present and allow for early treatment.
Gives you the opportunity to check the dog’s ears and eyes for possible infection.
Dogs with medium to long coats need regular grooming to ensure their coat is kept in good condition. These breeds can be very high maintenance and can require daily grooming.
A visit to the Groomer once every month or so is not enough. A Groomer cannot be expected to de-matt a dog if the owner has not attempted to maintain the coat between appointments.
I believe in humanity before vanity, meaning I will not put a dog through unnecessary pain and discomfort just to make them look good. The dog’s well being is paramount and if the coat is badly knotted then I would have no option but to clip it off down to the skin.
Q. Why does my dog need to be vaccinated?
In order to minimise the potential spread of contagious illnesses and disease, I require that all dogs visiting the salon are vaccinated or titre tested.
Exceptions may be made if vaccination poses a risk to an elderly or immune-deficient dog at the discretion of a veterinary consultant. It is your responsibility to vaccinate or seek an alternative method of protection for your dog.
Q. Why do I have to attend an induction appointment prior to getting my dog groomed?
All new clients are required to attend an induction appointment.
This appointment gives you and your dog the opportunity to familiarise yourselves with the salon helping to promote a calm and relaxing experience at future appointments. Your dog's personal grooming card and paperwork will be completed during this induction. Timings. styles and requirements can be discussed following this.
Q. What is PIF?
PIF stands for the Pet Industry Federation. It is a trade association for pet companies and pet professionals which combines five specialist trade associations under one group. These include pet groomers, boarding establishments, pet retailers and manufacturers.
Q. What is BDGA?
BDGA stands for the British Dog Groomers’ Association. It is the part of the Pet Industry Federation (PIF) which represents dog and cat groomers in the UK. It is rapidly becoming the sign of excellence for Dog Groomers and provides a level of regulation and authority.
Q. What is City & Guilds?
The City and Guilds of London Institute is a training standards and qualifications body that is recognized world-wide. It was founded in 1881 and was granted the Royal Charter by Queen Victoria in 1900.
Q. When should my puppy visit the groomers for the first time?
It is best to take your puppy to a groomer as soon as possible, ideally once he/she has been vaccinated and before your puppy is needing any major work done. This way your puppy can be acclimatised slowly, little and often to everything that happens in the grooming salon.
Q. Can I stay with my dog whilst it's being groomed?
Dogs tend to settle and behave a lot better when their human guardians are not present. However, if your dog is happier and more content with the grooming procedure with your presence, then you are more than welcome to stay.
Q. Why all the Terms and Conditions?
This is to protect the Groomer, Client and Dog. They act as clarification and define who holds responsibility. These are a legal requirement by the Public Liability Insurance provider but also to allow for responsible dog ownership by ensuring all required information is communicated accurately and timely.
By having specific exclusions or clauses, it helps to clearly define what a Groomer would be responsible for in the event of an injury to either the Dog or Client (when on the grooming premises). These are quite normal and do not affect any statutory rights a Client may have. It also helps protect the Groomer against litigation for injuries or illnesses not caused by the grooming procedure.
If there is any doubt about the Terms and Conditions, it is best to speak to the Groomer who can explain in greater detail if required.